What is the CUSU Advice Centre?

The CUSU Advice Centre is a free and confidential advice service for potential and current students.

We aim to give the best possible advice to all our students and this sometimes means referring you to another agency that can provide more appropriate help.

The CUSU Advice Centre deals with many areas of student concern including:

  • Financial issues
  • Academic issues
  • Housing issues
  • Employment rights
  • Disability issues
  • Childcare issues
  • Hate crime reporting

Experienced Advisors

You might worry that you’re the first person to encounter a particular problem but you’re probably not. Last year we dealt with more than 7,000 enquiries so we’re sure to have met others facing the same situation.


How to see an advisor

SUAC is open all year round.


*During the summer holidays vacation period, the Student Union Advice Centre is open between 11 and 1 for drop in sessions, Monday, Tuesday, Thursday & Friday*

  • Our advisors deal with phone queries between 9am and 5pm Monday to Friday please telephone to use this service 024 7765 5200. You may be asked to leave your name and telephone number and an advisor will get back to you if they are currently busy with another student.
  • Drop-in sessions are available Monday to Friday between 11 am – 1 pm. Appointments are available between 2 pm and 3.30 pm Monday to Thursday.