Senior Leadership Q&A On Weds 6 May, Guy Daly and Kate Quantrell from the University's Senior Leadership Team joined your Vice President for Education to answer questions from students Watch the Q&A See the Questions See Support Resources Questions and Timestamps (Links will open Youtube at the appropriate spot, check the YouTube comments for more timestamps) 0:04 - Welcome and introductions 1:29 - When will second semester results be released? 2:12 - How is No Detriment applied to final year dissertations? 2:56 - Is No Detriment applied to individuals on a case-by-case basis or to entire cohorts? If a course does better on average can we be sure the whole course won't be marked down? 5:18 - More details about the Extraordinary Awards Panel 5:56 - Guy joins with additional detail about the Panel 7:44 - Under No Detriment can some modules from Semester 2 be counted for Taught Postgrads but not others? 8:43 - The Govt announced that students would not be entitled to reimbursement provided the quality was there. How is the University ensuring quality of teaching, contact time, and access to facilities and resources 12:33 - Follow up from an engineering student: Group lab sessions that require equipment, how will students complete these projects? 14:03 - Will there be any changes to the resit process? 15:45 - Many students were unhappy that there was no option to go further than the blanket two week extension other than to defer. Why was there no option to further extend? 16:55 - What is your current view on when the University starts to reopen and what that looks like? Will students have the choice about whether to engage in face to face activity? 19:34 - Are there plans in place for September? 20:10 - Is there any way undergraduates can attend or defer to a November graduation but receive their degree beforehand? 21:26 - A student notes that the online version of their course is cheaper than the in-person version, if they're now receiving the online version should they pay less? 22:57 - The world situation has led to financial hardship for many students and their families, what options are available to students unable to pay their fees? 24:44 - Does No Detriment cover non-condonable modules? 26:21 - Who can students contact in the event that they are unable to pay their fees? 28:00 - For student parents with childcare commitments under lockdown, what options are available to those students who have to balance childcare and study throughout lockdown measures? 29:48 - A London student is concerned about potentially missing out on accommodation, but they also don't want to commit to a contract until they know whether face to face teaching will go ahead. How is the University supporting students in this situation? 31:20 - Thank yous and goodbyes Support links The Q&A covers a range of topics, we recommend you keep up to date with the University's support page and FAQ to ensure you have the latest information but additional support and answers can also be found below. I'm confused about No Detriment The University's No Detriment FAQ is the best starting point. If you need to dig into the details they are spelled out in full in the Academic Regulations. Academic regulations are per campus/institution, you can find yours here: Coventry University | Coventry University, London | CU Coventry | CU Scarborough | CU London If you are a Research student there is an equivalent arrangement. I'm unable to pay my fees If you're a home student you should contact Student Welfare. If you are an overseas student you should contact the International Office. If you are experiencing financial hardship you can also contact the Students' Union Advice Centre who can give advice and options. I want to give feedback about my learning experience You can contact your rep by emailing firstname.lastname@example.org or submit feedback using this form. Submitted feedback by either route is seen by your elected officers and reps and used to communicate the experience of student to the University with the aim of improving that experience. I want to complain about my experience Contact your course director, they should be listed on your student Moodle page. When submitting a complaint ensure you are clear about both the issues you are experiencing and the outcome you are hoping for. If you need support with an academic complaint you can also contact the Students' Union Advice Centre.