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What is the NSS?

The NSS is a high profile annual census of nearly half a million students across the UK. It is filled in by every final year student to assess their whole higher education experience.

It takes around ten minutes to complete and you have until the end of April to take part (though if you enter before 28 February you will be entered into a prize draw for one of 10 x £500 John Lewis e-vouchers).

The NSS serves several benefits:

  • To help you reflect on your experience at University
  • To help the University and Students' Union understand what went well and what needs improving
  • Ultimately it helps ensure the needs of current and future students are met

Filling in the NSS gives you the power to be a voice of change.

Why have other students entered the NSS?

Frequently Asked Questions

What is asked in the survey?

There are 27 core questions, relating to the following aspects of the student experience:

  • Teaching on my course
  • Learning opportunities
  • Assessment & Feedback
  • Academic Support
  • Organisation & management
  • Learning resources
  • Learning community
  • Student Voice
  • Overall Satisfaction

In addition to the core questions, you have the opportunity to make open ended- positive and negative comments on your overall student experience at your university/college.

Why is the NSS Conducted?

For three main reasons:

  1. To inform student decisions – it enable prospective students to compare courses at different universities/colleges when deciding what and where to study.
  2. To provide information to enhance the student experience – universities and colleges use the results to help improve their courses, facilities and student learning experience for current and future students.
  3. To support quality and assurance accountability – the survey provides information as part of the quality assurance system and contribute to the public accountability of higher education.

Why should complete the NSS?

Only you and your fellow students have the experience of studying on your course. The NSS has been designed to capture students’ views on the areas that matter to them.

Your response to the NSS will also help provide useful information to prospective students about your course.

The students’ Union also believe that by taking the survey you will be leaving a legacy to help shape our future.

Who should I contact if I have a query?

If you have a questions about the National Student Survey that have not been answered on this website then feel free to email either or

If you have a question that wasn’t answered in this video, you can read more of the Q&A’s from a non-bias provider on

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