In response to our previous article posted by Student Media, Guy Daly, Deputy Vice-Chancellor (Education and Students) at Coventry University, has said:
“We know our students have had to adapt and show incredible resilience in what are incredibly trying times for communities across the world. No one wants to be in this situation nor could have envisaged it a little more than a year ago.
“We have adapted by endeavouring to offer a blend of on-campus and online teaching and learning in line with government guidelines, after many students told us they preferred to have at least some face-to-face teaching.
“Fulfilling those wishes of our students has been a complex option but colleagues across the Group have worked tirelessly to provide a quality educational experience.
“Whilst the university experience for many students is different to what it would have looked like without Covid, we are focused on ensuring your learning outcomes are met while we prioritise safety and adhere to government guidelines. We have invested heavily in technology, resources and additional staffing, all focused on the learning experience.
“We offered an 80% rent rebate for the period from 5 January 2021 to 8 March 2021 to students who had paid their first rent instalment in full (as of 5 January 2021) but were unable to return to university-owned accommodation after 5 January 2021 as a result of government restrictions. We have been sharing this position with other accommodation providers we have regular contact with and hope that it may encourage them to take similar measures. Students can also make a request to Futurelets to surrender their licence in university-owned accommodation and these requests will be considered on a case-by-case basis in line with their Licence to Occupy.
“We know how important it is to support all aspects of wellbeing and were quick to move a range of academic and wellbeing support services online and we encourage all students who feel they’re in need of additional support to use those services.
“For students who weren’t expecting to be moved to fully online learning at the beginning of the pandemic, we introduced a ‘no detriment commitment’ to make sure that overall awards were not brought down by detrimental marks at that time. We are currently reviewing and renewing this commitment in order that it will apply to all current students and will shortly release full details.”
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