Sadly, there are people trying to capitalise on the Coronavirus/COVID-19 situation and take advantage of others so it is important to be on your guard against scams and scammers.
Spot a scam
There are some simple steps you can take to spot a scam:
- Have you been contacted out of the blue? If you have never heard of or dealt with this person or company before it may be a scam.
- Is it too good to be true? If it's offering you money, or resources that are hard to obtain (e.g. hand sanitiser, face masks), or an offer/price that seems too good it is likely a scam.
- Is it asking you to download something, click a link, or share personal details? Be wary of anything that wants you to install an app on one of your devices, you may be relinquishing control or data to a 3rd party, equally sharing personal details, particularly bank details or passwords should be a huge warning sign
- Is the message vague? Some phishing scams will send a short email with a link to 'read the full message', these can often come from a known contact who has been a victim of the attack so exercise caution, ensure you know and trust the attachment or link before you open it
- Even it appears to be from a legitimate source such as your tutor, hall of residence, or a friend, those people should never be asking you for bank details over email or message, and double check that the email address or contact number matches the one you already have for that contact.
Some scams we're aware of
- Offering hand sanitiser, face masks, and medical/hygience supplies that never arrive once ordered
- A tax refund programme that appears to come from the government with a link to 'access your funds' - this is not fom the government and they would never ask you to share your bank details via email
How to report
If you should receive one of these emails - or another scam - via your university account, then please report it to IT Services immediately by emailing ReportSpam@coventry.ac.uk