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Current location: Coventry

This opportunity is based in Scarborough which is quite far from Coventry!
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Caudwell Children

Caudwell Children logo

Established in 2000, Caudwell Children is a national charity which works to transform the lives of disabled children and their...

Volunteer Disability Energy Champion

This opportunity is ongoing, with no end date.

Caudwell Children are looking for volunteers for our Warm Homes project; working directly with the families of disabled children across the UK to provide family support services and energy advice, ensuring that their homes are well-heated and energy-efficient.

*This position is currently virtual due to Covid-19 restrictions*


Established in 2000, Caudwell Children is a national charity which works to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support.

The charity is going through an exciting period of growth having recently opened a new state-of-the-art facility for multi-disciplinary therapy programmes for childhood disability and research of neurodevelopmental conditions, including autism, within the grounds of Keele University.

The family support service that we deliver at Caudwell Children is instrumental in ensuring that we help as many disabled children as we can. The energy redress scheme is a funded project to support parents/carers of disabled children in their own home, to provide the support that they need as well as to identify and engage families to address energy efficiency and affordability, a huge step towards transforming the lives of disabled children.



  • Understand specific needs of families with disabled children
  • Assisting the charity to expand its reach to families with disabled children in the UK. Providing practical and emotional support to families face to face
  • Deliver essential services and support families ensuring homes are warm and efficiently heated
  • Assist in conducting personalised home surveys and provide a combination of information and support to understand energy bills, energy improvements and reduce energy costs



Essential Criteria

  • Professional individual
  • Empathetic with the ability to liaise with families in need
  • Excellent telephone manner and clear communication skills
  • Ability to provide advice to families in a professional and objective manner
  • Trust worthy and reliable

Desirable Criteria

  • Understanding of fuel efficiency would be beneficial however training will be provided
  • Previous experience of working/ volunteering with disabled children and their families
  • Previous experience of conducting home visits
  • Knowledge of local area
  • Access to a vehicle
  • Awareness of services and support available would be beneficial however training will be provided

Hours per week


Hours details

Minimum of 3 hours per week, which can be fit around your schedule

Training available

You will be fully trained for this role, including Safeguarding Level 3. All training is provided via Zoom.


Work from home

DBS required?


Benefits to self

- Experience working directly with families and children. - Research, communication, telephone, administration, interpersonal and self-management skills - Increased energy and fuel awareness

Benefits to others

Providing practical and emotional support to families across the UK, and helping to reduce fuel poverty.

Time commitment

We ask for a minimum commitment of 6 months


You will be given training, support and supervision throughout your volunteer journey.


This role is currently virtual, but may include visiting family homes once Covid-19 restrictions ease. Travel expenses can be reimbursed by the charity.
  • ProfessionsAdministration
  • People & CommunitiesChildren, Families

Employability skills

  • Transferable Skills 0
Current selection: No